Privacy Policy

Last updated: November 3, 2026

Responsibility for Your Information

Xiamen Beijiajie Trading Co., Ltd., operating as avenorav, is the controller of personal information processed for the store activities described here, except where a service provider independently determines its own processing purposes.

Business address: Room 202, No. 563 Qianpu East Road, Siming District, Xiamen, China
Privacy email: service@avenorav.com
Phone: +86 592 597 5816
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays.

Information Involved

Depending on your interaction with us, we collect:

• Contact and delivery information: Name, email, telephone number, billing address, shipping address, and recipient details.
• Purchase information: Selected items, order history, payment status, transaction references, returns, and refunds.
• Communications: Questions, correspondence, and supporting images you choose to provide.
• Technical information: IP address, browser and device details, shopping activity, and security-related events.
• Preferences: Marketing subscriptions, consent choices, and cookie settings where applicable.

Information comes from you, your use of the website, and relevant transaction providers such as payment and delivery partners.

Payment providers process payment credentials through their systems. Please do not email complete card numbers or passwords.

Purposes and Legal Bases

Where a legal basis is required, processing is based on:

• Contract performance: Taking payment, supplying orders, arranging delivery, and handling purchase-related support.
• Legal obligations: Maintaining required transaction records and responding to lawful requests.
• Legitimate interests, where recognized: Preventing fraud, securing the store, administering disputes, and improving essential operations, subject to your rights.
• Consent, where required: Optional marketing and non-essential tracking.

Information needed to process an order must be supplied for us to complete that purchase. Optional marketing consent is not a condition of buying.

Service Providers and Other Recipients

Relevant information is shared as necessary with:

• Shopify, for e-commerce hosting and store infrastructure.
• Payment processors and fraud-prevention services.
• Fulfillment providers, carriers, and delivery partners.
• Customer support and communication services.
• Analytics or advertising providers, if enabled and permitted by your choices and applicable law.
• Professional advisers or authorities where necessary for legal compliance or protecting lawful rights.

Providers may act as processors or independent controllers depending on their role. Their own notices may explain processing they undertake independently.

If a business transfer occurs, relevant information may be transferred subject to appropriate legal requirements.

Cookies and Advertising Choices

Essential technologies support functions such as checkout, cart contents, security, and remembering privacy preferences.

Where non-essential analytics or advertising technologies are used, consent will be requested before activation where required. Available controls should allow you to accept all, reject non-essential technologies, and manage preferences.

You may also adjust browser settings. Blocking essential technologies may affect shopping functionality.

Where applicable law grants rights to opt out of sale, sharing, or targeted advertising, you may exercise them through the store’s privacy controls or by contacting us. Recognized preference signals, including Global Privacy Control, will be honored where legally required.

An email unsubscribe option applies to marketing messages; necessary order updates may still be sent.

Retention

We keep personal information only for as long as needed for its purpose:

• Transaction records are kept for applicable accounting, tax, and legal retention periods.
• Support records are kept while resolving the request and for a reasonable period needed for related claims.
• Marketing information is kept until consent is withdrawn or another applicable retention limit is reached.
• Technical and cookie information is retained according to its purpose and the settings of the relevant service.

When information is no longer required, we delete or appropriately anonymize it. You may contact us for details about the retention criteria applicable to your information.

International Processing

Our business is based in China. Shopify and other providers may process information in additional countries.

Where required, international transfers are supported by legally recognized safeguards, such as approved contractual protections or adequacy arrangements. Contact us for information about applicable safeguards.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, delete, or obtain a portable copy of information.
• Restrict or object to certain processing.
• Withdraw consent without affecting earlier lawful processing.
• Opt out of specified advertising or data-sharing practices.
• Appeal a decision about a privacy request where applicable.
• Complain to a competent data protection authority.

Email service@avenorav.com to submit a request. We may reasonably verify identity and will respond within the applicable legal period. We will not unlawfully discriminate against you for exercising a privacy right.

If an automated fraud check causes an order problem, contact us to request review.

Security and Children

We use reasonable technical and organizational measures to protect information. No online system can guarantee absolute security.

The store is intended for general retail shopping, rather than collecting children’s personal information. If you believe a child has supplied information improperly, contact us so we can investigate and take appropriate action.

Updates

We may revise this policy when our services or practices change. The latest date appears above, and material changes will be communicated where legally required.